FAQ

FAQ

How do I book an appointment?

If you are a returning guest, click Booking to be redirected to the online scheduler.

For New Guests: To book a haircut, a blow dry or a luxury head spa treatment, please click Booking to be redirected to the online scheduler or reach out to the email or number listed below with any questions.

For New Guests looking to schedule a color service, please email HelloBrooklyn@brooklynperaltahair.com or text 347-853-4332

What services should I book?

If you are unsure of what services you need, please reach out! I want to make sure we have the right amount of time booked out to do the services required to get to our hair goals

What happens if I cancel my appointment within 48 hours of my appointment?

Sometimes appointments need to be moved last minute. While completely understandable and often times unavoidable, if you should need to move your appointment with less than 48 hours notice, a rescheduling fee of $50 will be required. In the event that you accidentally forget and do not show up for an appointment without notifying me in advance, I reserve the right to request the full payment of the missed appointment.

I'm out of shampoo or a product I purchased in-salon. How can I get this product?

Most products that I use in-salon are now available in the SHOP link. Feel free to reach out if you would like me to send you the buy link for your favorite products or products I recommend that your hair will love!

I often have the product you are looking for in stock but feel free to send me a text or email prior to your appointment or when you are out of a product so I can make sure I have it in stock for you to take home.